When her grandfather was in need of care, his granddaughter refused to take on the responsibility. She prioritized her own life and desires over his well-being. However, when he passed away, he left her a letter in which he forgave her for neglecting him. He also taught her a valuable lesson about the importance of showing love and compassion to those in need, regardless of personal inconvenience. The granddaughter was left with feelings of regret and guilt for not being there for her grandfather when he needed her the most.